Is JustAnswer.com Legitimate or a Scam? Complete Review

Stop Using JustAnswer! It Will

 Cost You Too Much

If you’ve come across JustAnswer.com while searching for expert advice, you might think, “This seems like a great idea.” But before signing up, it’s important to do your research. Many users have reported unexpected charges, costly subscriptions, and difficulties canceling their accounts. While it’s good to consider others’ experiences, don’t depend on their opinions. Always verify the facts for yourself.

If you’re curious about JustAnswer.com, I’m here to provide clear and well researched information. Let’s check what this platform is all about, how it works, what it costs, and why some people are dissatisfied.

Be cautious when reading overly positive reviews on websites like Quora or Reddit. Some companies pay for fake reviews, and there’s a possibility JustAnswer could be involved in this practice.

In this blog, we’ll uncover the truth about JustAnswer.com, so you can make an informed choice and protect your hard-earned money.

lets find out the facts and real experiences with JustAnswer!

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What is JustAnswer.com?

JustAnswer Homepage Screenshot 

JustAnswer.com is a website where you can ask questions and get answers from experts in different fields anytime.They have active experts which are available 24/7. Whether you need help with legal issues, medical advice, or technical problems, the platform connects you with experts who claim to provide quick and helpful guidance.

Well here are Justanswer.com

 Details:  

Founder: Andy Kurtzig

Launched: November 1, 2003

Based in: San Francisco, California, USA

JustAnswer.com connects people with experts in fields like law, medicine, technology, and more.

While the concept seems helpful, many users have reported issues. The service is available in several countries, complaints about high fees and a confusing subscription process are common. What seems like a genuine way to get advice often leaves users feeling disappointed.

Is JustAnswer.com

Legitimate or a Scam?

Well, not entirely. Their services can be helpful in some cases. For example, if you urgently need advice and have no other options, JustAnswer.com might save the day. But here’s the twist: the platform is notorious for charging exorbitant fees, often without users fully understanding what they’re signing up for.

Based on my research, here’s

why many people believe

JustAnswer.com is a scam:

JustAnswer.com has been under fire for a lot of reasons, especially its prices and services. The subscription is expensive, and most people don’t realize this right away. Many users think they’re signing up for a free 7-day trial, only to find out later they’re being charged every month. And guess what? Canceling the subscription isn’t as easy as clicking a button. Plenty of customers have complained about payments that just keep coming, draining their bank accounts like a sneaky vacuum cleaner.

Oh, and don’t forget the hidden fees! Want detailed answers? Extra charge. Want to chat with an expert on the phone? Yep, more money out of your pocket. It’s like they’re playing a game of “surprise, you owe us!” No wonder so many people feel tricked.

As for the advice you get, it’s hit or miss. Some experts are great and genuinely helpful, but others give you vague or generic answers that make you wonder if they just Googled your question. It’s frustrating when you’re paying good money and not getting the value you expected.

Sure, the idea of getting advice from experts sounds awesome, but JustAnswer.com struggles with things like honest billing and customer support. For a lot of people, it ends up being more of a headache than it’s worth.

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My Review About 

JustAnswer.com

My experience with JustAnswer.com wasn’t great. For people who aren’t familiar with how these services work, it can feel like a scam. While it might help a small group of users, I believe most people will find it frustrating and not worth the cost.

Here’s what I think about

JustAnswer:

Helpful for Simple Questions:

If you have a basic question and don’t mind spending some extra money, the platform can give you answers from experts.

Not Ideal for Serious Problems: 

The advice on JustAnswer.com is often too basic and doesn’t always help with complex problems. For example, if you have a plumbing issue, the expert’s advice might not always work or fully solve the problem. This leaves users frustrated and feeling like they didn’t get the help they paid for.

Too Much Expensive: 

The subscription fees are high, and on top of that, you may have to pay extra for phone calls, one time $5 joining fees or detailed responses. 

Confusing Pricing System:

The unclear billing system and automatic renewals make it easy to get charged without realizing it.

Before subscribing, ask yourself if you’re okay with spending a lot of money on advice that might not fully solve your problem. For most people, the answer will probably be no.

How Much Does

JustAnswer Costs? 

One common complaint I’ve come across about JustAnswer.com is its unclear pricing. As someone who has researched this platform extensively, I noticed that their monthly subscription fee is about $45 to $125 in 2025, This may depends on your country. When users sign up, they often pay a one time joining $5 trial fee.

 The problem? Many don’t realize this trial can automatically switch to a full subscription, catching them off guard. There are extra fees for things like phone calls with experts, which makes the service much more expensive than it first appears. In my opinion, these hidden costs make it hard for users to trust the platform fully.

The cost of using JustAnswer.com depends on the type of expert you need, and it can add up quickly. Here’s a simple list of the average prices for 2025:

• Doctors: $55/mo. (plus $5 joining fee)
• Lawyers : $79/mo.(plus $5 joining fee)
• Vets: $55/mo. (plus $5 joining fee)
• Electricians: $50 to $125/mo. (+5$ joining fee)
• Technician: $66/mo. ( plus $5 joining fee)
• Mechanics: $47/mo. (plus $5 joining fee)
• Tax Accountants:  $125/mo. (+5$ joing fee)
• Tutors: $125/mo. (plus $25 joining fee)
• Others: $45 to $150/mo. (plus $5 joining fee)

This is the average cost you’ll pay in 2025 depends on the plan you choose.  One thing that frustrated me was the lack of control over the payment system. They often charge you without clear warnings or notices, which can feel very misleading. Even worse, if you request a refund, they usually refuse to process it. This makes the whole experience stressful and disappointing for many users.

How Does Just-

Answer Work?

Demo Chatting Screenshot 

Using JustAnswer.com is simple, but there are a few steps to follow. First start by asking your question. For example, you might want to ask, "Why am I losing weight, and what should I do?" or "How do I fix a broken washing machine?" You type your question into the right category, like medical, legal, or technical help. Then, the platform connects you with an expert who is best suited to answer your question. This process can take a little time, so don’t worry if it’s not instant.

Once you’re matched, you can chat with the expert to explain your problem in more detail. If you need more in-depth help, Experts may offer a voice or video call, but this will cost extra. The expert will give you advice or a solution, and you can decide if it’s helpful or not. While the process seems easy, many people have complained about unclear pricing and long waiting times.

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Here's a Step-by-Step Guide,

How to get started on 

JustAnswer.com

If you’re ready to try JustAnswer.com, here’s how to get started:

• Visit the Justanswer.com homepage 
• Sign Up with Gmail or direct login with Google
• Type your question in detail, so the expert knows exactly what you need.
• You’ll need to pay a small trial fee (around $5) to start getting answers.
• The platform will connect you with an expert based on your question.
• When matched, you can start a text chat to discuss your problem.
• You can also ask for a phone or video call with the expert for an extra fee.
• The expert will provide their advice.

This process is easy to follow, but be sure to keep track of costs and read the fine print to avoid any surprises.

FAQs 

Here are some frequently asked questions to help clarify the platform’s services:

Is JustAnswer.com free?

No, JustAnswer.com isn’t free. They offer a 7-day trial, but it’s not completely free, you have to pay a $5 fee to join. If you decide to use the trial, make sure to cancel it at least 3 days before it ends. Why? Because once the trial is over, they’ll start charging you over $70 a month without clearly asking for your permission. So, be careful and unsubscribe in time to avoid unwanted charges.

Can I trust the experts on

 JustAnswer.com?

JustAnswer says their experts are highly experienced and can help solve all kinds of problems. But my research shows a different story. Yes, some experts are knowledgeable and truly helpful, but others seem like a waste of time. They don’t always understand the real issue, leaving you frustrated instead of getting the help you need.

How do I cancel my subscription 

on JustAnswer.com 

To cancel your membership on JustAnswer, you’re supposed to follow these steps:

• Click on “My Account” in the top-right corner of the screen.

• Select “Membership” from the options.

• On the membership page, choose the option to “Cancel my membership.”

When I tried to cancel using these instructions, I kept being redirected to the homepage instead of the membership page. In the end, I had to contact their customer service directly.

If you can’t cancel through the website, you can call JustAnswer’s Customer Service at 1 (800) 509-5721. A representative should be able to assist you with canceling your subscription. While cancellation is possible online or by phone, many users have shared that unsubscribing is more difficult than expected.

Are there any alternatives to

JustAnswer.com?

Yes, there are free options like Quora and Reddit, where you can ask questions and get advice from others. If you need professional help, Here are some other platforms you can try:

• proSapient
• Tegus
• Ask Me Your MD
• UpCounsel
• Catalant
• Lawdingo
• AlphaSights

These platforms offer a mix of expert consultations and community based advice.

How to make money with

JustAnswer in 2025?

You can make money on JustAnswer. After you respond to a user’s question, they review your answer and decide if it meets their needs. If they accept it and leave feedback, you earn a portion of the fee they paid.

Click Here

As a new expert, you’ll start by earning 20% of the user’s payment. Over time, your earnings may increase as you gain more experience and positive reviews.

How to get refund from 

JustAnswer?

To get your money back from JustAnswer, you need to contact their customer support team through their website or by calling their helpline. Explain your issue clearly, especially if there are unauthorized charges. Keep in mind that once an expert has provided an answer to your question, refunds are usually not allowed. JustAnswer has a policy to protect the efforts of their experts, so they rarely refund after the service has been delivered. I suggest being cautious and avoiding spending your money on JustAnswer, as their policies can be strict, and unexpected charges might occur.

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Final Thoughts

JustAnswer.com isn’t a total scam, but it’s not as reliable or affordable as it claims to be. While it might help with simple advice, the high prices, extra fees, and tricky subscription system make it a risky option.

If you’re planning to use JustAnswer.com, be very careful. Make sure you know exactly what you’re paying for, and don’t trust everything you read online, as some reviews may not be honest.

There are better and more easy ways to get expert advice without risking your money. Think carefully before signing up for JustAnswer.com!